Frequently Asked Questions

General:

In brief, you should know the following about us: our company was established in 1998, is Australia owned and operated locally in Melbourne. We have been responsible for providing outstanding products and service with the most competitive prices ever since.

Our range includes – electrical accessories, intercoms, CCTV, security systems, vacuum systems, audiovisual, lamp, globes & fittings. Our regular customers particularly value our service and cost-effective range of products.

Our speciality is in the area of sourcing and manufacturing products for the electrical trades that allows the lowest prices for the highest quality.

Direct deposit, PayPal, credit card & EFTPOS.

As stated on all of our Listings, yes, our products are approved in Australia & New Zealand.

Ordering Online:

We offer a same day dispatch, as long as order is completed prior to cut off.

You will get a notification via the email you ordered with (please check your spam if it didn’t arrive in your inbox), if you haven’t received any email within 24 hours please contact us on sales@edaonline.com.au

Shipping:

Yes- Australia Post and this local partners

Most items are free shipping, we offer express shipping also. Please check product for the costs.

Australia Post, couriers please, sendle, etc.

Contact:

It gets a bit hectic in here, and we are usually pretty busy trying to get orders together and out for our customers.  We find it more convenient and best for our customers, to simply shoot us a message with their requirements.

Our best contact sales@edaonline.com.au